Regardless of the time and effort dedicated to the execution of a service or product, it is inevitable that every company will experience some level of customer dissatisfaction. The situation becomes more challenging when the customer, in their frustration, begins to engage in belittling behaviors.  A company’s response can at best result in repairing the…

In order to have a successful business, you are going to need to work on growing it on a regular basis. Whether you are selling services or products, you are going to need more customers to keep your business going. You are going to need to find ways to bring in more customers, find new…

Let’s face it. We are a long way from the era that Martin Luther King dreamed of when people are not judged by the color of their skin but rather by the content of their character. Unconscious biases, whether based on race or gender or anything else, work against promoting diversity in the workplace. At…

The best way to learn how to do anything is to learn it from someone who has already done it. You wouldn’t learn how to speak French from someone who doesn’t know French. So why learn how to run a business from someone who hasn’t done so? Yet, there are certain skills that a person…

For any business to achieve its set objectives, well-trained employees are the key. Various studies have proved that the most successful corporations have their employees equipped with extensive training continuously. The employee training is designed in a way to encompass the employees with futuristics of the company handy. Technological advancements and increased demand for skilled…

Being a lifelong learner has numerous benefits. It increases happiness, opens your world, and gives you the tools needed to be successful. Whichever subject you decide to learn about, this too, can be an area you excel in. Do you want to know more about communication? It’s easy to learn more about the topic; just…

As we live go through our daily lives, we all find there are situations beyond our control. It could be the loss of a friend or loved one, unemployment, tough economic times, or even a world crisis. Maintaining a positive outlook is important for our health and well-being, experts tell us, and it’s something we…

Friday is a long-awaited day for most people. This is a day that you want to finish working earlier to catch up with the weekend. While you may want to have fun all weekend long, it is imperative to consider recharging for next week’s work. Here are several tips to recharge after work and on…

Everyone at your workplace deserves respect, no matter the position held. Respect creates a healthy work environment and promotes teamwork, leading to increased productivity.  Every staff member feels valued and becomes more motivated to work. Respect promotes the company culture and makes each employee stay loyal to their work and the organization. Here are ways…

Let’s face it. Between the pandemic and economic dislocation, we can sometimes find it hard to maintain a positive attitude. However, with a few simple tricks, you can feel a degree of contentment even in the worst of times. The first thing you should do is to count your blessings. The advice seems to be…