Effectively Addressing Dissatisfied Customers

Regardless of the time and effort dedicated to the execution of a service or product, it is inevitable that every company will experience some level of customer dissatisfaction. The situation becomes more challenging when the customer, in their frustration, begins to engage in belittling behaviors.  A company’s response can at best result in repairing the …

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Training Tips for Employers

For any business to achieve its set objectives, well-trained employees are the key. Various studies have proved that the most successful corporations have their employees equipped with extensive training continuously. The employee training is designed in a way to encompass the employees with futuristics of the company handy. Technological advancements and increased demand for skilled …

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