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Tips to Train New Employees

If you want your business to be successful, you have to be careful with your employees. You need to hire the right people to support your business and help it grow. Once you hire them, it is time to train them. This is essential to make sure that your business continues to grow. So, how …

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Effectively Addressing Dissatisfied Customers

Regardless of the time and effort dedicated to the execution of a service or product, it is inevitable that every company will experience some level of customer dissatisfaction. The situation becomes more challenging when the customer, in their frustration, begins to engage in belittling behaviors.  A company’s response can at best result in repairing the …

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