Turn Negative Feedback Into a Positive Experience

Posted by Modern HR | Monday, October 8, 2018

When someone at the office gives you negative feedback, what’s your first instinct? Maybe you want to spit out a quick defense, such as, “I’m not like that!” Maybe you want to counter the criticism with some negative feedback of your own for the other person. Or maybe you want to turn away and pretend…

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Empowering Human Resources With Chatbots

Posted by Modern HR | Tuesday, September 11, 2018

Chatbots are, for modern businesses, a gateway into the many uses of AI already up and running in the business world. These programs, developed through research into natural language processing, can imitate human conversation and solve tasks using an automated structure. Chatbots (bots is short for robots) can assist HR departments and leadership in several…

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Excellent Customer Service: Listening, Reassuring and Following Up

Posted by Modern HR | Wednesday, May 9, 2018

When you run a business, you start to realize the importance of customer service. No matter how great your product might be, people aren’t going to buy it and use it unless you give them good customer service too. People want to be dealt with as human beings. They want their needs and wants to…

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Valuing Your Customers and Employees to Run a Successful Business

Posted by Modern HR | Wednesday, April 25, 2018

If you’re just in the process of starting a business, keep in mind that the experience is going to be quite different from what you imagined. There will be problems where you don’t anticipate any. And the things that you thought would be problematic may turn out to be really simple. So it’s best not…

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How Outsourcing HR Can Save Your Company Money Part 1

Posted by Modern HR | Monday, July 3, 2017

Every entrepreneur is passionate about their business. Your love for what you do is what drives you to strive for excellence every day. However, there are many responsibilities – like human resources – that come with being a business owner that may not be as enjoyable. Luckily, many companies are starting to embrace outsourcing their…

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